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The Transformative Power of an Employee Engagement Survey: A Case Study of Success in 2021

The results of our Employee Engagement Survey in 2021 were beyond our wildest expectations. So much so, we felt compelled to share this journey, especially considering the trials and tribulations that 2020 and 2021 have thrown our way. How did we score so high on employee engagement, soaring above the 62% global average recorded in 2020? The magic words? Empowerment and Collaboration.

The Importance of Employee Engagement Surveys

Let’s start with the basics: why even bother with an Employee Engagement Survey? Think of it as a health check-up but for your organization. Just as a doctor examines various metrics to evaluate your well-being, these surveys gauge the pulse of your workforce. They tell you what you’re doing right, what needs improvement, and how to stay ahead of potential issues.

The Methodology: Going Beyond the Basics

Our survey wasn’t your typical questionnaire. It included over 60 questions across 17 different dimensions. But why go to such lengths? The idea was to leave no stone unturned, to get a comprehensive view of our workplace environment. The more details we have, the better we can fine-tune our strategies.

Understanding the Dimensions of Employee Engagement

What do we mean by “17 dimensions”? These range from work-life balance and team dynamics to leadership effectiveness and career development. These are the gears that make the organizational machine run smoothly.

How Empowerment Fueled Our Success

Empowerment isn’t just a buzzword for us; it’s a way of life. When people feel empowered, they take ownership, they think critically, and they strive for excellence. How did we achieve this? Through continuous upskilling and making each team member feel like they were an integral part of the company.

The Role of Collaboration in Employee Engagement

Hand in hand with empowerment comes collaboration. If empowerment is giving the tools to succeed, collaboration is the blueprint on how to use them. When everyone has a stake in the outcome, it sparks a collective energy focused on achieving shared goals.

Feedback Loops: The Unsung Hero of Employee Surveys

We didn’t just conduct a survey and call it a day. We made it a point to provide clear feedback on how each staff member scored. But we didn’t stop there; we identified the low-scoring areas and dug deeper to understand the underlying issues.

The Beauty of Joint KPIs

What truly sets our approach apart is the establishment of joint KPIs. This makes everyone accountable, fostering a sense of collective responsibility and, by extension, a more engaged workforce.

How to Deal with Low-Scoring Areas

Low scores are not setbacks; they’re opportunities for growth. Through employee interviews, we get to the root cause of these issues. From there, we create action plans specifically tailored to improve those dimensions.

The Continual Cycle of Improvement

Our work doesn’t end with a single survey. Employee engagement is a continual process of feedback, adjustment, and growth. We keep the lines of communication open and make it a point to update our staff on the progress we’ve made based on their input.

Expanded Concluding Thoughts: Reflecting on Our Journey and Looking Forward

As we look back on the incredible journey that led us to the staggering results of our 2021 Employee Engagement Survey, it’s hard not to feel a sense of collective accomplishment. When we started this endeavor, our goal was clear: to gain an in-depth understanding of our work environment and the well-being of our team members. However, what we achieved went far beyond mere metrics and percentages. We discovered the incredible power of empowerment and collaboration and how these two pillars could dramatically transform our workplace for the better.

Our Success is Collective

First and foremost, our success is a collective effort. The high engagement levels we witnessed are not the result of management strategies alone but of an entire workforce committed to excellence. Each member of our team, from leadership to entry-level employees, played a role in creating an environment where everyone feels heard, valued, and empowered. This collective ethos is the backbone of our exceptional results.

Learning from Our Findings

Let’s not forget the invaluable insights we’ve gleaned from this survey. Identifying areas of strength is gratifying, but recognizing areas for improvement is equally essential. These “blind spots” have given us a roadmap for future growth. They’ve highlighted the importance of constant communication, the need for regular check-ins, and the value of employee well-being in a holistic sense.

Continuous Improvement is Our North Star

While the 2021 survey results are highly encouraging, we see them as a starting point for ongoing improvement. We are committed to maintaining the momentum, revisiting our strategies, and staying attuned to our employees’ evolving needs and aspirations. Employee engagement is not a one-time project but an ongoing commitment, a part of our organizational DNA.

Your Voice Shapes Our Future

As we move forward, we want to reiterate that your voice, your feedback, and your engagement are shaping the future of One Swarovski Crystal Business. We encourage you to continue participating actively in shaping our policies, strategies, and culture. Remember, an engaged team isn’t just a metric we aim to improve; it’s the very essence of who we are and what we strive to be.

Final Takeaway

In closing, we want to express our heartfelt gratitude to every single team member. Your willingness to engage, to share, and to collaborate has made us what we are today—a business not just focused on outcomes, but on the well-being and success of its people. We are more than just a company; we are a community, and we are genuinely proud to say that at One Swarovski Crystal Business, you’re not just an employee; you’re a vital part of a thriving, engaged family.

Hugh Van Es – Executive Leadership Coach

 Skyrocket Employee Engagement Unlock the best Secrets in 2023

Hugh Van Es Leadership Coaching is committed to empowering leaders to unlock the untapped potential within their teams. With a rich background spanning over 25 years in operations and executive management across the globe, Hugh Van Es brings a wealth of experience and passion to the field. Our core mission is to ignite positive change within organizations by equipping executive teams with the strategies they need to fully enable their people. We believe that empowered leaders create empowered teams, and we’re here to make that vision a reality for your organization.